Pre-order Policy

Dear Valued Customer, Thank you for selecting Okimono Store for your pre-order requirements. To ensure a seamless and transparent pre-order experience, kindly take note of the following guidelines:

1. Delivery Timeframe

Your pre-ordered items will be delivered within a maximum of 20 days from the date of confirmation or release. However, the delivery time is subject to change due to situations out of our hands.

2. Payment Terms

To secure your pre-order, a 50% deposit of the total amount is required unless stated explicitly. Please note that the pre-order deposit is non-refundable unless the item becomes unavailable due to unforeseen circumstances or stock unavailability.

3. Returns Policy

Once the pre-ordered item has been confirmed, we regret to inform you that no returns will be accepted. Therefore, we kindly request you to carefully review your order before confirming the pre-order. Once the pre-ordered item has been shipped to the customer’s address, the customer is fully accountable for any breakage or damages that may occur during transportation or upon receipt.

4. Cash on Delivery (COD)

Please be aware that we do not accept Cash on Delivery (COD) for pre-ordered items unless there are exceptional circumstances, which will be evaluated on a case-by-case basis.

5. Final Price

The prices are not fixed and might fluctuate due to changes in stock availability, market demand, and shipping charges. Therefore, the price you see on our website, social media channels, or elsewhere is a suggestive price for products available on pre-orders. The final price may vary. You can message us on our Instagram account (@okimonostore_nepal) or open a support ticket on our website to get the final quote price inclusive of all costs. One of our representatives will get back to you as soon as possible.

We understand the excitement that comes with pre-orders, and we are dedicated to delivering your chosen items with the utmost care and efficiency. If you have any questions or concerns regarding our pre-order policy, please do not hesitate to contact our customer support team.

Thank you for choosing Okimono Store. We value your trust in our products and services.


Okimono Store

Customer Service Team.